Fogwing CMMS – Release v2.33

Fogwing CMMS - Release v2.33 brings several enhancements to improve customer access, maintenance request management, asset tracking, work order execution, parts management, reporting, and overall user experience.
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This release includes improvements to the Helpdesk Portal, Customer Module, Asset Tracker App, Work Order Execution, Enterprise SSO, Parts Management, Reports, and application usability.
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The Helpdesk Portal has been enhanced to provide customers with a simpler and more secure way to raise and track maintenance requests.
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Users registering through Request Access are now added to the Customer Requester module in Fogwing CMMS.
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Administrators, Managers, and Supervisors can review and:

Each requester is provided with a unique Pass Code that can be used along with their email address to access the portal.
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​Improved Maintenance Request Visibility
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After logging in, customers can now view only the Maintenance Requests created by them, providing a more focused and secure portal experience.
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​Improved Asset View
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Customers can now access a dedicated Asset view similar to the Asset 360 experience, providing a more comprehensive view of asset information.

The Customer Module has been redesigned to provide better visibility and control over customer requesters.

The Customer 360 page provides a centralized view of customer information and their maintenance request history.

It includes:

Customers can now provide a 5-star rating and comments for closed Maintenance Requests.

The rating is associated with the assigned maintenance member and is available in the user information within CMMS.
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A new Parts Bulk Transfer capability has been introduced to support the transfer of multiple parts.
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The Parts Bulk Transfer feature allows users to transfer multiple parts at once from one warehouse location to another. Previously, parts had to be transferred individually, which made bulk movement of parts time-consuming. With this enhancement, users can select and transfer any number of parts in a single operation, making warehouse and inventory management faster and more efficient.
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Fogwing CMMS now supports Single Sign-On (SSO) with Microsoft for Enterprise customers. (Please note this feature is available only for enterprise subscription)

SSO support is available across:

This provides users with access to the application using their corporate account, with security controls in place.

Preventive Schedule Report

Fogwing CMMS now lets users prepare upcoming preventive schedules for any location, download as a PDF, and share them with stakeholders.
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Asset Maintenance History Report

Fogwing CMMS now provides asset-specific maintenance history as a report, downloadable as a PDF for auditing purposes.

The Asset Tracker experience has been improved with better asset metering visibility.

Previously, users could only enter the current asset meter reading.

The updated Asset Tracker now provides a dedicated section to:

Asset Tracker access is now validated based on the user's plant location.

If a user attempts to access an asset belonging to a plant they are not associated with, the system will prevent access and display an appropriate error message.

If you have any questions specific to this release, please reach out to your customer success manager or Fogwing support team.
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