All users of the SFactrix application have a provision to update their profile information anytime through the application. This feature facilitates users with the option to change or update the password from time to time. User can update profile information such as First Name, Last Name, Email and Account Role (by manager).

How to edit my profile?

o To edit your profile, Login to your SFactrix.ai account by going to https://app.sfactrix.ai.

o From the settings page, under management section, click on the user profile icon.

o User profile page with your preconfigured data will appear as below.

o You can edit the First Name or Last Name but Email and Account Role cannot be edited by yourselves.

o Once you updated, click the submit button to save changes.

How to update password in SFactrix?

o Login to your SFactrix.ai account by going to https://app.sfactrix.ai.

o From the settings page, under management section, click on the user profile icon.

o User profile page with profile info will appear.

o Click on the Update Password button. You will receive an OTP to the registered email.

o The update password display will appear. Enter the OTP and click 'Verify'.

o You would have saved the changes. Re-login to see the changes.

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