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Alert Notifications

Learn about viewing alerts and notifications messages in SFactrix application

Harry avatar
Written by Harry
Updated over 2 years ago

What is 'Notifications' in SFactrix?

SFactrix provides functions to trigger alert as notifications whenever the user defined rules are exceed by the operational data. Every alert message sent through various channel get recorded in the system which can be viewed through notification page. This feature enables the user to view the alerts of all the assets connected to SFactrix.ai aiding in better decision-making capabilities and staying alert to the alerts!

Follow the below steps to view 'Notifications' in SFactrix.

  • Login to your SFactrix.ai account by going to https://app.sfactrix.ai.

  • From the settings page, under Actions section, click on the ‘Notifications’ card.

  • Below image shows the list of notifications/alerts generated by the system.

  • The first card shows the total number of alerts - info alerts, warning and critical alerts recorded in SFactrix.

  • The second card shows the alerts categorized as 'info' alerts.

  • The third card shows the alerts categorized as 'Warnings' generated.

  • The fourth card shows the alerts categorized as 'critical'.

The below card gives the details of the alerts generated.

How do I search the notifications ?

Follow the below steps to search 'Notifications' in SFactrix.

  • Login to your SFactrix.ai account by going to https://app.sfactrix.ai.

  • From the settings page, under Actions, click on the ‘Notifications’ card.

  • Click on 'Search' on the 'Notifications' page.

  • Enter the keywords like the 'Asset Name', 'Alert type' or the 'threshold value' to search for the notifications.

  • Search results will display upon typing keywords and accordingly specific notifications can be tracked.

Can I download the notifications?

Yes, you can easily download the notifications listed in SFactrix for your future references.

Follow the below steps to download/Export the notifications in SFactrix.

  • Login to your SFactrix.ai account by going to https://app.sfactrix.ai.

  • From the settings page, under Actions, click on the ‘Notifications’ card.

  • Click on 'Export' to download the notifications in 'csv' format.

What's next?

Once you are familiar with how to view the Notifications in SFactrix, next step is to learn how to view the Activity Logs in SFactrix. Activity Logs are the list of activities/actions carried out in SFactrix.

To know more about 'Activity Logs' of SFactrix, please click on the link below.

For any feedback and enquires on the functionalities of Notifications, write to our support team at [email protected]

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