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How to upgrade your Fogwing IIoT subscription?
How to upgrade your Fogwing IIoT subscription?

This article will guide you to upgrade Fogwing IIoT and make the payment through payment portal.

Harry avatar
Written by Harry
Updated over a week ago

Fogwing Industrial IoT Platform is offered as Software as a Service (SaaS) model for customers to leverage our No-Code software and implement IoT solutions. Fogwing IIoT Platform is available in 3 subscription plans shown below.

  • Community Plan - Offered as 100% FREE for anyone to leverage our IIoT Platform for an unlimited period. There is no credit card required to sign up.

  • Startup Plan - It is the early-stage plan that provides all features with limited data storage for startup and pilot project implementation.

  • Growth Plan - If you have a plan to implement medium-scale IoT implementation, Growth Plan subscription is the most optimal with a good volume of data storage.

Further details about all the above plans, pricing, and features comparison are available here:

How to upgrade my Fogwing IIoT subscription?

Fogwing IIoT portal provides the simplest way to upgrade your account from anywhere within the Fogwing Portal.

Pre-condition โ€“ You must have an account created in the Fogwing IIoT Platform by signup.

Steps to upgrade your Fogwing subscription:

  • Login to your Fogwing account by clicking on

  • Enter the credentials provided at the time of registration and sign in to your account.

  • Once you sign in, you will see the home page with "Get Started".

  • Please click on the "Upgrade" button on the top right corner of the page. This can be accessed from any page within the application.

Note: Please note that the "Upgrade" button appears only if the subscription is in the "community" plan.

Fogwing IIoT Platform upgrade option to upgrade subscription
  • Once clicked on the "Upgrade" button, a subscription popup will appear with the list of available plans.

Choose your subscription plan in the Fogwing IIoT Portal.
  • Select the plan according to your requirements and click on the "Subscribe" button at the bottom.

  • A new popup window will appear (powered by Chargebee) with plan and pricing details. Click on the "proceed to checkout" button to move to the next step. At this stage, your plan selection is confirmed.

confirm your plan selection and move to payment checkout in Fogwing IIoT Platform portal
  • Now, enter the billing email address and click on the "Next" button to move to the next step. You may click the back arrow on the plan level to move back to previous step in this checkout process.

  • Now, enter the account details to match it for a successful payment process. Please note that you must enter the correct Fogwing Account No. to make the subscription update appear in your account on Fogwing IIoT Platform.

enter fogwing account details to process the subscription properly

Note: If you are not sure where to find the Fogwing Account No, then please go to Account page by clicking on the "Account" menu from the top right corner. Your account page will open where you can find your Fogwing account number.

  • At this stage, the payment portal will ask for billing address detail to match with your card to process the payment. Please enter the valid billing address as per your payment card.

enter the billing address according to card that you want to process the payment.
  • After entering all basic information, now you can enter the card details including the card number, security code, payment address etc. Once entered the valid card information, click on the "Next" button to review the entire checkout process.

enter the card details to process the payment properly
  • Now, you should review all details entered in the previous steps before clicking on the "Pay xxxx & subscribe" button to complete the checkout.

complete the payment by reviewing the information provided in Fogwing portal
  • After completing the checkout process, a new window will appear with "Close" button. Click on the "Close" button to return back to Fogwing IIoT Portal.

  • Your Subscription is upgraded successfully.

The entire process of subscription upgrade would take just a few minutes to complete. Once the checkout process is completed, it will take another few minutes to show the upgraded subscription in Fogwing Portal. You will also receive an invoice email from Fogwing.

Note: Please note that Fogwing process might take up to 5 mins to update your account in the Fogwing Portal. Please wait until the process update your account. Do not re-process the payment.

What's Next?

If you have a coupon provided by Fogwing, you can upgrade your account using the coupon code. To learn more about coupon-based activation, click the below link.

For any feedback and queries on the payment process, write to our support team at [email protected]

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