The Fogwing IIoT portal provides the simplest way to upgrade your account using your coupon. Coupons are occasionally offered to paid subscribers by Fogwing to get access to its premium features.

Pre-condition – You must have an account created in Fogwing IIoT Platform by signing up to the portal.

How to upgrade my Fogwing IIoT subscription with Coupon?

Steps to upgrade your Fogwing subscription:

  • Login to your Fogwing account by clicking on https://portal.fogwing.net/

  • Enter your credentials provided at the time of registration and sign into your account.

  • Once you sign in, you will see the homepage with "Get Started".

  • Please click on the "Upgrade" button in the top right corner of the page. This can be accessed from any page within the application.

upgrade option in the fogwing portal

Note: Please note that "Upgrade" button appears only if the subscription is in the "community" plan.

  • Once clicked on the "Upgrade" button, a subscription popup will appear with the list of available plans.

choose the subscription plan on the portal
  • Select the plan according to your requirements and click on the "Subscribe" button at the bottom of the page.

  • A new popup window will appear (powered by Chargebee) with plan and pricing details. Click on the "Apply Coupon" at this stage to enter your coupon code.

fogwing portal provide option to enter the coupon code to get benefits
  • Now in the coupon field, enter your coupon code received from Fogwing and click on the right arrow to validate it.

fogwing payment portal coupon code validation.
  • Once your coupon code is validated, a new pricing plan pop-up will appear with the final discounted/ free subscription price. Click on the "Proceed to Checkout" button to move to the next level.

fogwing portal shows pricing after applying coupon code
  • At this stage, enter your registered account email id (as per registration in Fogwing portal) and click on the "Next" button to move to the next stage of the checkout process.

Enter the email id to proceed to next level in checkout process
  • Now enter the account details required to match your account details for a successful payment process.

    Please note that you must enter the correct Fogwing Account No. to make the subscription update appear in your account on Fogwing IIoT Platform.

fogwing payment portal to enter account details for subscription

Note: If you are not sure where to find the Fogwing Account No, then please go to Account page by clicking on the "Account" menu from the top right corner. Your account page will open where you can find your Fogwing account number.

  • At this stage, the payment portal will ask for billing address detail to match with your card to process the payment. Please enter the valid billing address as per your payment card.

enter the billing address according to card that you want to process the payment.
  • After entering all basic information, now you can enter the card details including the card number, security code, payment address etc. Once valid card information is entered, click on the "Next" button to review the entire checkout process.

enter the card details to process the payment properly
  • Now, you should review all details entered in the previous steps before clicking on the "Pay xxxx & subscribe" button to complete the checkout.

Fogwing subscription with coupon code activated.

  • After completing the checkout process, a new pop-up window will appear with a "Close" button. Click on the "Close" button to return back to Fogwing IIoT Portal.

The entire process of subscription upgrade would take a few minutes to complete. Once the checkout process is completed, it will take another few minutes to show the upgraded subscription in Fogwing Portal. You will also receive an invoice email from Fogwing.

What's Next?

If you don't have a coupon provided by Fogwing, you can upgrade your account using card payment. To learn more about card payment-based activation, click the following link.

https://help.fogwing.io/en/articles/6834201-how-to-upgrade-my-fogwing-iiot-subscription

For any feedback and queries on the payment process, write to our support team at [email protected]

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